AWC
Client Intelligence

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Kelly SETT — AWC Intelligence
Client Intelligence Briefing — April 2026

Keith Cutcliffe
& AWC, Inc.

Deep research brief for the LATAM nearshore staffing opportunity. Everything you need to know before the meeting.

$275M
AWC Revenue
600+
Employee-Owners
$1.2M+
Past Offshore Budget
32
US Offices
Executive Summary

High-Probability Opportunity

Keith Cutcliffe is the Director of Business Technology at AWC, Inc., an employee-owned industrial automation company headquartered in Baton Rouge, LA with ~$275M revenue and 600+ employee-owners across 32 offices in 11 states.

Keith joined AWC in November 2024 and is based in Birmingham, Alabama (remote from HQ). He's a CTO-minded leader with deep .NET/Azure/DevOps experience who has consistently managed offshore and consulting resources throughout his career — he's bought nearshore/offshore before and knows the model well.

"An accomplished technology leader with extensive experience in empowering organizational growth through innovative solutions."
— Keith Cutcliffe, LinkedIn

Personal Profile

Keith Cutcliffe

KC
Keith Cutcliffe
Director of Business Technology at AWC, Inc.
Location
Birmingham, Alabama
At AWC Since
November 2024
Network
500+ connections · 842 followers
Education
B.A. Anthropology — UAB
Grad Studies, Poli Sci — U of Alabama
Self-Description
CTO-Minded Leader · Software, Cloud, and AI Strategist
.NET Core Team Building Project Leadership Azure DevOps REST APIs Agile/Scrum SDLC Vendor Management

Personality Patterns (from career)

Builder/Fixer — Repeatedly brought in to modernize legacy systems, restructure teams, and clean up technical debt.

Process-Oriented — Champions SDLC, DevOps, Agile methodology, change management at every role.

People Developer — Creates career progression paths, mentors teams, restructures departments for growth.

Budget-Conscious — Managed $1.2M+ consulting budgets, negotiated rate caps, focused on cost reduction.

Pragmatic Innovator — Balances innovation with compliance (FDA 21 CFR Part 11, enterprise governance).


Career Timeline

Full Employment History

Nov 2024 — Present · 1 yr 6 mos
AWC, Inc.
Director of Business Technology

Baton Rouge, LA (remote from Birmingham, AL)

Brand new role — likely building out the business technology function for this $275M industrial automation company. Given AWC's focus on automation & controls, he's probably modernizing internal business systems (ERP, CRM, portals, integrations).

Sep 2020 — Nov 2024 · 4 yrs 3 mos
LabConnect
Director, Enterprise Applications Development

Johnson City, TN · Global central laboratory services for clinical trials (pharma)

  • Led enterprise software dev teams supporting 10 applications
  • ⚡ Managed multiple vendors and consultants
  • Implemented Azure DevOps for repos and CI/CD pipelines
  • Created end-to-end environments for FDA compliance (21 CFR Part 11)
  • Introduced REST API architecture for system integration
  • Integrated with Microsoft Dynamics NAV (ERP)
  • Introduced Service-Oriented Architecture (SOA)
2017 — Sep 2020 · 3 yrs
Fusion Connect
Application Development Manager

Greater Atlanta Area · Telecom · 18-person team

  • Tech: .NET, MVC, Web API, SOAP, REST, WPF, C#, Java, JS, Angular, PHP, MS SQL, MySQL
  • DevOps: Jira, Git, Jenkins, Cake, Octopus Deploy
  • ⚡⚡ Managed $1.2M+ annual budget for onsite & OFFSHORE consulting
  • Reduced backlog by 300+ bugs after merger chaos
  • Managed M&A integration (legacy apps, data migration)
  • ⚡⚡⚡ Added leads to oversee offshore staff
  • Restructured staff after simultaneous merger and divestiture
Nov 2016 — Nov 2017 · 1 yr
Regions Bank
Lead Developer / Robotics Architect

Birmingham, AL

  • Kofax RPA for automating bank collections
  • Integrated automation with legacy mainframe applications
  • 4-person development team
Jul 2012 — Oct 2016 · 4 yrs 4 mos
Protective Life
Senior Technical Project Manager / Lead Developer

Birmingham, AL · Insurance

  • Tech: VB.NET, JavaScript, C#, jQuery, AngularJS, SQL
  • Led SQL Server upgrade/migration — $1M+ annual savings
  • Delivered $640K Customer Lead Management System (rescued troubled project)
  • Designed $2M+ Automated Underwriting solution
  • ⚡⚡ Led team of remote and offshore developers
  • Agile Product Owner for enterprise task tracking product

Company Intelligence

AWC, Inc.

AWC, Inc.
Employee-Owned Industrial Automation & Controls · Est. 1965
$275M
Annual Revenue
600+
Employee-Owners
32
Regional Offices
11
US States
1965
Founded
ESOP
Ownership Model

AWC is the authorized local sales, support, and service partner to many of the world's most trusted automation and control systems brands. They are a value-added distributor, systems integrator, and services company — not a manufacturer. HQ at 6655 Exchequer Dr, Baton Rouge, LA 70809.

What AWC Does

01
Automation & Controls Consulting
PLC, DCS, flow control, instrumentation, sensors, electrical power, IT/OT integration
02
Systems Integration
Proof of concepts, complete turnkey systems, engineering, design, project management
03
Distribution & Supply Chain
BOM management, spares pool, same-day shipments, extensive inventory
04
Technical Support & Services
24/7 hotline, on-site troubleshooting, field repairs, Remote Operations Center (ROC)
05
Workforce Optimization
Talent acquisition, development, sustainability & augmentation — 360° view
06
Innovation Labs
"Thincubator" R&D, Digital Technology Labs (DTLs), augmented reality, green energy / EV

Key Technology Partners

Siemens Honeywell Phoenix Contact ASCO

Industries Served

Oil & Gas Automotive Food & Beverage Water & Wastewater Manufacturing Utilities Green Energy / EV

Internal Technology Stack

.NET ASP.NET DotNetNuke Bootstrap WordPress Siemens SIMATIC S7 AVEVA InTouch HMI Honeywell MES AutoCAD ePlan MS Office / Project HubSpot Slack UltiPro Nginx Cisco VPN

Culture Notes

Employee-owned (ESOP) = long-term thinking, invest in people, cost-conscious but quality-focused. Tagline: "Passionate People Winning Together." Growing ~3% YoY headcount. Reviews: 3.7/5 work-life balance, 4.1/5 pay & benefits.


Opportunity Analysis

Why Keith is a Perfect Buyer

SignalEvidence
Has bought offshore before Managed $1.2M+ annual offshore/onsite consulting budget at Fusion Connect
Structured offshore teams "Added leads to oversee offshore staff" at Fusion Connect
Led remote/offshore devs Led "remote and offshore developers" at Protective Life on $2M+ project
Manages vendors/consultants "Manage multiple vendors and consultants" — LabConnect, every role
Budget authority "Oversee annual budget requests" — controls the purse strings
New in role — building Only 1.5 years at AWC — still shaping his team and strategy
CTO-minded builder Wants to build, modernize, and scale — needs talent to execute
Cost-conscious History of reducing costs, negotiating rate caps, finding efficiencies

Likely Needs at AWC

01
Enterprise App Development
Business systems, portals, ERP integrations (likely Dynamics or similar)
02
.NET / C# Development
His bread & butter — AWC already runs .NET stack
03
Azure DevOps / CI-CD
He implemented this at LabConnect, will replicate
04
API Development
REST APIs for system integration — his pattern at every company
05
Web Portals
Customer/partner portals for ordering, support, asset management
06
IT/OT Integration
Connecting industrial OT systems with business IT — huge AWC focus
07
AI / Cloud Strategy
Brands himself as "AI Strategist" — exploring ML applications
08
Legacy Modernization
His career pattern is replacing outdated systems everywhere he goes

Ideal LATAM Roles to Pitch

Senior .NET / C# Developers
Core tech across his entire career at every company
Azure DevOps Engineers
He implements Azure DevOps everywhere he goes
Full-Stack .NET + Angular/React
Pattern from Fusion Connect & LabConnect
QA Engineers
Big on testing environments and quality assurance
SQL Server Developers
MS SQL is his consistent database platform
Business Analysts
Replaced devs with BAs before for better outcomes
REST API Developers
System integration is his specialty at every stop
RPA Developers
Regions Bank background — applicable to AWC ops

Meeting Playbook

Conversation Strategy

Opening Hooks

Opener 1

"I saw you just hit your stride at AWC after a year and a half — how's the technology transformation going in the industrial automation space?"

Opener 2

"Your background modernizing enterprise systems at LabConnect and Fusion Connect is fascinating — are you bringing a similar DevOps and API-first approach to AWC?"

Opener 3

"I noticed AWC is employee-owned — how does that affect how you invest in technology and build teams?"

Pain Points to Probe

Probe — Staffing

"How are you staffing your dev team at AWC? Are you building internally or using consultants?"

Probe — Budget Model

"At Fusion Connect you managed a $1.2M offshore budget — are you looking at a similar model for AWC?"

Probe — Scale

"With 32 offices across 11 states, I imagine there are integration challenges across locations?"

Probe — IT/OT

"AWC talks about IT/OT convergence — is that driving new application development?"

Probe — Roadmap

"What's on your modernization roadmap for the next 12–18 months?"

Value Props to Lead With

Value 1 — Stack Match

"We specialize in LATAM .NET/Azure/DevOps engineers — exactly your tech stack."

Value 2 — Economics

"Same timezone, 40–50% cost savings vs US, no offshore management headaches."

Value 3 — Domain

"We can plug in senior developers who've worked in industrial/manufacturing environments."

Value 4 — Model

"Our model includes embedded leads to manage the team — similar to how you structured offshore teams at Fusion Connect."

Value 5 — Culture

"Employee-owned culture matches well with dedicated LATAM teams who become part of your organization."

The Killer Line

"At Fusion Connect you managed offshore teams with a $1.2M budget and added leads to oversee them — are you building a similar model at AWC? We specialize in dedicated LATAM .NET/Azure teams in the same timezone at 40–50% savings."
Your Closer

Things to Avoid

⚠ Avoid

Don't compare him to a "typical IT buyer" — he's technical and hands-on.

Don't oversell AI buzzwords — he puts it in his title but his track record is practical/pragmatic.

Don't assume huge budget yet — he's likely still building the business case at AWC.

Don't talk down about offshore — he's used it successfully. Position LATAM as the better version.


Reference Links

Key Resources